The boxes will be sent at the beginning of the following month if you subscribed by the 25th of the previous month.
Your box will be shipped directly from Japan and should arrive at your door between 3-5 days.Unfortunately, there may be delays in delivery due to the delivery service. If it still hasn't arrived after 10 days, please contact your post office with the tracking number that was sent to you.
With every box you will receive a list of all common allergens for each item inside.
These are the 8 common allergens we list as designated by the FDA: Milk, Eggs, Fish, Crustacean shellfish, Tree nuts, Peanuts, Wheat and Soy.
You are welcome to find out more about the products in your box HERE
Please check your country's customs regulations. Each country has different rules regarding customs duties and taxes.If you are charged customs duties or taxes, we are not responsible for paying them. We have no control over import taxes as customs fees are charged by your state government.
Subscription deactivations must be made at least 5 days prior to your subscription renewal date. If your renewal date is on the 15th of each month, the 10th is the last day to cancel in order to not be billed for next month's shipment.
Deactivating your subscription only prevents future renewals, it does not cancel existing orders.